Contact Us

Questions about this website? Use the form below. For card-specific issues, contact your card issuer directly.

⚠ Important: We are not a card issuer and cannot help with card balances, disputes, lost cards, or activation errors. For those issues, call the customer service number printed on the back of your card.

Send a Message

For website-related questions only — broken links, inaccurate information, or general enquiries.

Need Card Support?

We are not a card issuer. For balance issues, disputes, lost cards, or activation errors, contact your issuer directly:

Vanilla Gift: 1-833-322-6760
GiftCardMall MyGift: 1-888-524-1283
PrepaidGiftBalance: 1-833-263-4157
MyPrepaidCenter: See back of card

Found a Scam Site?

If you've encountered a fake gift card activation site that collected your card details, report it to the FTC at reportfraud.ftc.gov and contact your card issuer immediately to freeze the card.